Refund Policy of DALVERIX

At DALVERIX, we strive to ensure the satisfaction of our valued customers with every purchase. This Refund Policy outlines the conditions under which we will provide refunds, and the process customers should follow to request a refund.

Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

1. The request for refund must be made within 30 days of purchase.
2. The product must be in its original condition and packaging.
3. A proof of purchase, such as a receipt or order number, must be provided.

Non-refundable Items

The following items are exempt from being refunded:

• Custom or personalized products.
• Items on sale or clearance.
• Digital products or services once they have been accessed.

Refund Process

To initiate a refund, please contact our customer service team by emailing [email protected] or by calling (555) 123-4567. Kindly provide your order details and the reason for the refund request. Upon receipt of your request, we will review your case and notify you of the approval or rejection of your refund.

Refund Timeline

Approved refunds will be processed within 7-10 business days and will be deposited back to the original method of payment. Kindly allow additional time for your bank or card issuer to process and post the refund.

If you have any questions regarding our Refund Policy, please do not hesitate to contact us via [email protected].